Privacy policy

Privacy Policy

At ZAYSOO, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy and our Terms & Conditions.

Information We Collect

We may collect the following types of information when you visit or interact with our website:

Personal Information

This includes information provided by you while placing an order, registering on our website, or contacting us, such as:

Name
Shipping and billing address
Email address
Phone number
Payment-related information (processed securely through third-party payment gateways)

Non-Personal Information

IP address
Browser type and device information
Website usage data and analytics
This information does not identify you personally and is used only for analysis and improvement purposes.

ZAYSOO does not knowingly collect personal information from children.

How We Use Your Information

The information collected is used strictly for business and service purposes, including:

Processing and fulfilling your orders
Providing customer support
Communicating order updates and important service information
Improving website performance and user experience
Understanding customer preferences and geographic usage
Sending promotional updates or offers (you may opt out at any time)

All personal information is treated as confidential.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

However, limited information may be shared with:

Courier and logistics partners (name, address, contact details) for order delivery
Service providers and vendors strictly for order processing and website operations

These partners are permitted to use the information only to perform their assigned services and are required to keep it confidential.

We may also disclose your information if required by law, regulation, legal process, or government request.

Cookies & Tracking Technologies

Our website uses cookies to:

Improve website functionality
Analyze visitor traffic and usage patterns
Enhance user experience

Cookies do not store personal information such as your name, email address, phone number, or payment details. You can manage or disable cookies through your browser settings.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. Secure systems and trusted third-party services are used to ensure a safe shopping experience.

Third-Party Links

Our website may contain links to third-party websites. Once you leave the ZAYSOO website, this Privacy Policy no longer applies. We are not responsible for the privacy practices or content of external websites.

Your Consent

By using our website, creating an account, or placing an order, you consent to the collection and use of information as outlined in this Privacy Policy.